WordPress Support services included:
We update your site, theme and plugins immediately. Never worry again for updates.
Automated Backups & Restores
We backup your site and database in the cloud everyday. You will never lose any data
24/7 Site monitoring
We monitor your site and deliver instant notifications if something goes wrong.
We do a performance website scan and deliver a full report every month.
We scan your site every week to ensure that it's malware free and protected.
Free SSL Certificate
Every account includes a free SSL certificte for your site valid for one year.
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What does Small jobs actually mean ?
Any task that takes less than 30 minutes such as plugin installation or configuration, add a new theme or form, do some css changes or adding new fonts, configuring sliders, etc
If you think that your request will take much longer than 30 minutes, we can provide a quote estimating the total hours and cost.
All plans include the same ?
Yes, the price varies depending on how many sites you have. Contact us if you are planning to sign up for multiple sites to get a better price.
The ony thing that changes is the number of small jobs ( 5 per site ) and migrations ( 1 per site ) that your plan include. So if you signup for Professional plan you can still have 1 site but you will have 15 small jobs per month instead of just 5 of a starter plan.
How do I Pay ?
We accept any major credit card ( we use Stripe to handle payments securely ) and Paypal. After sign up, cards are autocharged each month on a recurring basis until you decide to cancel your plan.
Can I cancel or upgrade my plan?
Do you provide hosting?
No we don't. We prefer leaving hosting to the experts.
Why I should choose your WordPress tech support service ?
We are a team of WordPress support experts with more than 10 years in the wp support business and development. We have developed more than 10 free plugins which have been downloaded more than 500k times over the last 3 years.
Also you can cancel anytime if you are not happy with the provided support service.